Refund/Cancellation Policy:

Thanks for purchasing our Night Vison Products at www.vcoptics.com operated by VC Optics Night vision and supply Co. In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase.  The product must be in the same condition that you receive it and undamaged in any way. After we receive your item, our team of professionals will inspect it and process your refund.  The money will be refunded to the original payment method you’ve used during the purchase.  For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement. If the product is damaged in any way, you will not be eligible for a refund. If anything is unclear or you have more questions feel free to contact our customer support team at sales@vcoptics.com

Shipping Policy & Fulfillment Policy. 

 

Our Shipping Policy was last updated on 11/8/2022

Interpretation and Definitions

Interpretation

 

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

 

For the purposes of this Disclaimer:
 

  • "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer) refers to VC Optics

  • "Goods" refers to the items offered for sale on the Service.

  • "Orders" means a request by You to purchase Goods from Us.

  • "Service" refers to the Website.

  • "Website" refers to vcoptics.com accessible from vcoptics.com

  • "You" means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

Thank you for visiting and shopping at vcoptics.com. The following terms and conditions constitute our Shipping Policy. 

Domestic Shipping Policy

Shipment processing times

 

All Orders are processed within 7-10 business days. Orders are not shipped or delivered on weekends or holidays.

 

If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, we will contact You via email or telephone.

Shipping rates & delivery estimates

 

Shipping charges for Your Orders will be calculated and displayed at checkout.


Shipping method: FedEx Two Days
Shipment cost: FREE
Estimated delivery time: 2 business days

 

Overnight delivery is only available for an additional cost and orders with delivery addresses within the continental United States.

 

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

 

vcoptics.com ships to addresses within the U.S

Shipment confirmation & Order tracking

 

You will receive a Shipment Confirmation Email Once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Damages:

vcoptics.com is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim.

 

Contact Us:

If you have any questions about this Shipping Policy, you can contact Us:

By visiting this page on our website: vcoptics.com

By sending us an email: sales@vcoptics.com

ITAR:

Night vision components CANNOT be exported outside the US without permission from the US Department of Defense.  

 

  • The sale, transfer, transportation, or shipment outside of the US of any product prohibited or restricted for export without complying with US export control laws and regulations, including proper export licensing, documentation or authorization, is strictly prohibited and may result in civil penalties and/or constitute a federal crime.

  • VC Optics will not engage in any transaction that requires the illegal export of any products and will not assist directly or indirectly with the illegal export or re-export of any products. For further information contact:

 

U.S. Department of Commerce

U.S. Bureau of Industry and Security

Office of Exporter Services

PH (202) 482-4811

Website: http://www.bis.doc.gov